Email marketing is a very powerful strategy to implement into your business, in fact, I'd go as far as to say that email marketing equates to 90% of online business owners overall income. Similar to building a relationship with people offline, email marketing is no different. Today I want to share the 4 stages of email marketing for you. These are the stages from beginning to end of how to build that all important relationship and trust.
This is the first stage of the relationship. You will need to get more information about the person if you want to find out what their interests are .. what their goals are, and so on. At the beginning of any relationship, it takes a little bit of time for that initial trust to be formed. In order to get a chance to do this, you ask for some information (email address) in return for something of value … preferably something they are in search for already. If you provide them with something of value, you can then proceed to the next stage of the relationship.
This is the stage we turn a person from a complete stranger into an acquaintance. We must continue to provide value and communicate our personality through email newsletters / messages. This can be tricky part for a lot of people, and yet it's the most important stage to get right. People do not want to build a relationship with someone they can not refer to. They simply do not want to communicate with another hard selling marketer either. (there's enough of those out there already.) Give them a reason to like you, to want to hear more from you, and most importantly, give them a reason to want to buy from you. Be truthful, open, sincere, helpful and let you true personality shine through with every interaction. If you get this right the transition to the next stage becomes easier.
Friends (Customer) Stage:
At this stage you should have built up rapport with our prospect. You have given them valuable free advice and / or training. You have shared information about yourself, your family and your pet poodle rocky. They feel like they know the person behind the computer screen now. So, how do we get to this next level? Well, it's important to note that not everyone wants to be your friend. Not everyone is going to connect with you. Some take longer, some never come around. This should not worry you though. It's not a numbers game, it's a conversions game.
You can now offer products to your list. If you have provided enough value to their lives and they like you, then this transition is easier than you think. You see, people love to buy stuff … it's true. They will buy from you ahead of other marketers if they trust you. It really is a simple as that. This is why stage 2 is very important. Without that trust being built, you will not stand a chance in selling your offer.
Now, if you were to sell an item to one of your friends, what would you offer? I mean, would you offer support? Would you take time out to help them with the information / product you provided? Would you give them tips on how to get the most out of the product? These are the things people want to know before they buy from you. If you are at the "friends" stage of this email marketing ladder, you should offer as much support as possible to sweeten the deal. Be a friend, be a person who actually cares, be yourself and treat your prospect like you would a close friend offline.
Best Buddy (Lifetime Customer)
This is the last stage and the one all marketers want to achieve. Very few actually get to this stage, at least not on a large enough scale. The best buddy person on your list is the one who opens all your emails, clicks on all the links, downloads all the reports, watches all the videos and buys whatever you recommend to them. You have built up such a strong bond that they know you will only recommend valuable stuff to them.
To get your prospect to this level you need to provide consistent value to them. You need to help them in any way you possibly can. You must only recommend top quality information / products to them. You must over deliver in everything you do … period. Repeat Buyers are the holy grail of any business and you need to bend over back and do whatever it takes to get to this stage.
Building a lifetime buyer does not happen by sending offer after offer. It does not happen by sending crappy eBooks. It does not happen by hyping up content that simply is not that great, and it does not happen by being dishonest in your marketing.
So, there you have the 4 stages of email marketing. These are very important to keep in mind when setting up your email marketing campaigns. Remember, there are people out there that will buy products off you for $ 5k, $ 10k, even $ 20k, but rest assured, they will NEVER spend this amount of money from a person they do not know, like, and trust.